Question 1

How long does Schengen visa processing take?

Accepted Answer

Schengen visas typically take 7–15 working days from the date of appointment. EternalMiles prepares all your documentation within 24–48 hours, so your file is ready well in advance. We also advise on the best consulate to apply through for faster processing.

Question 2

What is your visa approval rate?

Accepted Answer

We maintain a 98% visa approval rate across all visa categories — one of the highest in the region. Our meticulous documentation, thorough pre-check and 7+ years of expertise significantly reduce the risk of rejections.

Question 3

Which countries' visas do you process?

Accepted Answer

We process visas for 60+ countries including all 27 Schengen countries, UK, USA, Canada, Australia, New Zealand, UAE, Japan, Singapore, Thailand, Malaysia, Bali, Maldives, Mauritius, Seychelles and many more.

Question 4

What documents are needed for a Schengen visa?

Accepted Answer

Key documents include: valid passport (minimum 6 months validity), completed visa application form, recent passport-size photographs, comprehensive travel insurance (minimum €30,000 coverage), confirmed round-trip flight booking, confirmed hotel reservations, bank statements (last 3–6 months), ITR or salary slips, and leave approval letter. EternalMiles provides flight bookings, hotel reservations and travel insurance as part of our Travel Documentation service.

Question 5

Can you help if my visa was rejected before?

Accepted Answer

Yes. Previous rejection does not disqualify you from applying again. We analyse the reason for rejection, address the gaps in your documentation and prepare a stronger application. Our team has successfully reversed many prior rejections.

Question 6

Do you provide dummy flight tickets for visa applications?

Accepted Answer

Yes. We provide confirmed dummy flight reservations (not actual purchased tickets) that are valid and verifiable — accepted by all consulates. These are included in our Travel Documentation package.

Question 7

Do your visa prices include embassy or government fees?

Accepted Answer

No. EternalMiles charges a separate assistance fee (from ₹499 per person). Embassy, consulate, VFS, biometrics and eVisa fees are paid directly to the government. Pre-travel registration for Thailand, Bali and similar destinations is often ₹0 to immigration; ₹499 is our assistance fee to complete it for you.

Question 8

What does Pre-Travel Registration Assistance cost?

Accepted Answer

₹499 per person. This covers form filling, passport verification, submission and sharing the confirmation or QR for countries such as Thailand, Bali, Singapore, Malaysia and Maldives. It is EternalMiles’ assistance fee, not a government fee.

Question 9

How much is complete Schengen, USA or UK visa assistance?

Accepted Answer

Complete Visa Assistance for Schengen, USA, UK, Canada and Australia is ₹16,999 per person (about USD 180). This includes our service and the appointment fee only. Embassy or consulate visa fee, biometrics and other government charges are paid separately. Other destinations start from ₹9,999, also with appointment fee included only.

Question 10

What travel documents does EternalMiles provide?

Accepted Answer

We provide three key documents required for most visa applications: (1) confirmed onward and return flight reservations, (2) confirmed hotel booking confirmations, and (3) Schengen-compliant travel insurance certificates. These are real, verifiable bookings — not fakes.

Question 11

Are your flight reservations real or dummy?

Accepted Answer

We provide genuine flight reservations through a Global Distribution System (GDS). These are hold bookings that are verifiable by consulates. They are not purchased tickets, but they are real reservations that show up on airline systems.

Question 12

How quickly can I receive my documents?

Accepted Answer

In most cases, same-day delivery (within 3–6 hours of payment). For urgent cases, we offer a 1–2 hour express service. All documents are delivered digitally to your email.

Question 13

Is your travel insurance Schengen-compliant?

Accepted Answer

Yes. Our travel insurance policies cover a minimum of €30,000 in medical emergency coverage and are specifically designed to meet Schengen visa requirements, accepted by all EU consulates.

Question 14

How are your holiday packages priced?

Accepted Answer

All our packages are custom-built, so pricing depends on your destination, travel dates, accommodation tier, number of travellers and inclusions. Prices on our website are indicative starting figures. Contact us for a personalised, no-obligation quote.

Question 15

Do your packages include flights?

Accepted Answer

Yes — most of our packages include round-trip flights from /Delhi (whichever is more convenient), accommodation, transfers, select meals and guided experiences. We clearly state what's included in every itinerary we share.

Question 16

Can I customise a package?

Accepted Answer

Absolutely — that's our speciality. All EternalMiles packages are built from scratch around your preferences. We start with a detailed consultation and craft an itinerary that reflects exactly what you want.

Question 17

What is your cancellation policy?

Accepted Answer

Cancellation terms vary depending on airline, hotel and supplier policies. As a general guideline: cancellations 60+ days before departure incur minimal charges; 30–60 days before departure incur moderate charges; within 30 days, charges can be significant. We always recommend travel insurance to protect your investment.

Question 18

Do you offer honeymoon packages?

Accepted Answer

Yes — we have curated honeymoon packages for Maldives, Bali, Santorini, Mauritius, Seychelles, Switzerland, Dubai, Paris and more. All honeymoon packages include special inclusions like room decoration, candlelit dinners and complimentary spa sessions upon request.

Question 19

Do you organise destination weddings outside India?

Accepted Answer

Yes. We have organised weddings in Santorini, Bali, Maldives, Dubai, Thailand, Mauritius, Seychelles and several European locations. We handle everything from venue booking and décor to guest travel coordination and vendor management.

Question 20

How many guests can you accommodate for a destination wedding?

Accepted Answer

We have successfully managed weddings ranging from intimate 20-person affairs to large 300-guest celebrations. Our logistics team handles group flights, multi-hotel accommodation and on-site coordination regardless of scale.

Question 21

Do you handle corporate team retreats?

Accepted Answer

Yes — corporate travel and MICE events are a key service area. We handle team-building retreats, strategic offsites, conference travel, incentive trips and annual company trips. We've managed groups ranging from 15 to 200+ employees.

Question 22

Can you arrange group flights?

Accepted Answer

Yes. We have partnerships with major airlines and can negotiate group fares for 10+ passengers, often at significant savings compared to individual bookings.

Question 23

Where is EternalMiles located?

Accepted Answer

We are open Monday to Saturday, 9am to 8pm IST. For existing bookings, we provide 24/7 emergency support on WhatsApp.

Question 24

How do I get started with EternalMiles?

Accepted Answer

Simply call us at +91 70181 37240, email info@eternalmiles.com, or use the contact form. We'll schedule a free consultation to understand your travel requirements and provide a personalised quote within 24 hours.

Question 25

Is EternalMiles accredited?

Accepted Answer

Yes. EternalMiles is fully accredited and a member of (Travel Agents Association of India). Our accreditation means your funds are protected and our bookings are made through official airline systems.

Question 26

Do you serve clients outside Mohali?

Accepted Answer

Yes. While our primary base is Mohali, we serve clients across Panchkula, Zirakpur, Ludhiana, Amritsar and Delhi NCR. All documentation and consultation can be done remotely via phone, email or WhatsApp.

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The details youshouldn’t have to chase.

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The details you
shouldn’t have to chase.